If your request is in Pending then a cover instructor has not been confirmed yet. If you expand the request card and the Cover Instructor says “TBC”, this means that no one has accepted the request yet. If the Cover Instructor says, “Instructor found, details to follow”, the means that we have sorted cover but we are waiting a little longer to confirm the most applicable instructor. However, you can rest easy that cover has been sorted and will be notified with the chosen instructor name when it is confirmed.
Back to all FAQ's