If you or your instructor who is posting the request knows who you would like to cover, they can be given preference. This means that if they say they can cover, they will be chosen immediately. However, if they are not available the app will choose someone from the venue’s preferences.
Click on the receiving group edit button and then click to prioritise instructors. This will only show instructors that are linked to the venue (in your All Instructors list). You can choose one or multiple instructors and this means that if they are available then they will be chosen, ahead of any other instructors. The first person to respond out of the prioritised instructors will be chosen. If none of them are available or eligible to cover, then the app will choose someone from the venues pre-set preferences.Back to all FAQ's